THE DETAILS / PRIVACY
Your information. Handled with care.
A plain-language explanation of this website and its enquiry routes. Updated September 2026.
Who operates this website
Elevate is operated by Jackie Maake in Polokwane, Limpopo, South Africa. You can ask about information shared with Elevate by contacting Jackie on WhatsApp at 061 793 3809.
Cookies and browser storage
The website asks you to choose between essential-only storage and allowing the cookie categories described in the consent panel. Your choice is saved for up to 12 months in the elevate_cookie_consent_v1 preference cookie and, where available, local browser storage. This preference record is essential because it remembers your choice.
The public website currently includes no advertising or analytics scripts. It uses temporary session storage to avoid replaying the introduction and to remember whether the floating WhatsApp control was minimised. Choosing “Allow cookies” does not currently activate advertising or analytics because those tools are not installed. If the optional tools or purposes change, the consent version and this notice must be updated and visitors must be asked again.
Cloudflare may process technical request information, such as an IP address, to deliver and protect the website. This is separate from information you choose to send to Elevate.
Private administration
Elevate’s private administration area is separate from the public website. Cloudflare Access may set an essential authentication cookie after an authorised administrator signs in. The cookie is required to maintain the authorised admin session and is not used for advertising. The private area is excluded from the public sitemap and is not intended for search indexing.
Automated website reviews
If you submit a website address through the preliminary review tool, Elevate retrieves publicly accessible HTML from that address and records the submitted URL, domain, automated scores, findings, request time, and a one-way hash derived from the requesting network address. The tool does not sign in, bypass access controls, or change the submitted website. It is intended only for websites you own or are authorised to review.
The review is an automated screening tool. It cannot establish legal compliance, search ranking, business quality, or customer results. Stored findings may appear in Elevate’s private administration area so Jackie can discuss a requested Diagnostic. Cloudflare may process the request and host the stored record.
Elevate Concierge
The Concierge can provide verified typed answers from information already published on this website. Those local typed answers do not require microphone access. If you choose “Start voice”, the browser asks for microphone permission and sends the conversation audio and text to ElevenLabs so its conversational service can respond. Nothing is sent to ElevenLabs merely because the Concierge is visible.
A one-way hash derived from the requesting network address and a short time window are used to limit repeated voice-session requests. The raw network address is not stored in the Concierge rate-limit table. Do not share sensitive personal, payment, identity, health, or account information with the Concierge. Elevate does not use conversation transcripts for website analytics. ElevenLabs processes the voice conversation under its own service terms and privacy controls; retention should also be configured in the ElevenLabs agent settings before public launch.
When you contact Jackie
The website brief asks for your name, business name, phone or WhatsApp number, industry, project requirements, and optional email address and website link. When you submit it, the details are stored in Elevate’s private Cloudflare database so Jackie can review and respond to the enquiry. The form does not require optional analytics or advertising cookies.
WhatsApp buttons open WhatsApp with a suggested message. Opening the link does not send the message or confirm that Elevate has received an enquiry. You decide whether to send it.
The booking button opens Cal.com. Booking details are submitted through that service only if you choose to complete its booking process. No calendar is embedded or loaded automatically on this site.
Jackie uses submitted information to respond to your enquiry and, where applicable, discuss or deliver the work you request. Enquiry records should be kept only while they are needed for the enquiry, project records, or applicable obligations. Avoid sending sensitive personal information that is not needed for the conversation.
Third-party services
Cloudflare delivers and protects this website and hosts the private enquiry database. ElevenLabs processes Concierge voice conversations only after you choose to start voice. WhatsApp, Cal.com, and any social platform you visit through this website operate separately and have their own privacy notices and settings. Review those notices before submitting information through them.
Questions and requests
If you want to ask what information you have shared with Elevate, correct information, or request deletion, contact Jackie using the WhatsApp link above. Jackie will discuss the request and any records that still need to be retained for the project or applicable obligations.